PRIVACY STATEMENT

Retro Slime Company, LLC (“Retro Slime Company,” “RSC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, protect, and otherwise process personal information when you visit or make a purchase from our website or online store, create an account, communicate with us, participate in promotions, subscribe to email or text messages, or otherwise interact with Retro Slime Company.

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, or can reasonably be associated with an individual.

Retro Slime Company, LLC P.O. Box 472 Dawsonville, GA 30534

INFORMATION WE MAY COLLECT

The personal information we collect depends on how you interact with us and may include:

Contact Information. Name, mailing address, billing address, shipping address, email address, telephone number, and other contact information you provide.

Account Information. Username, password or account credentials, account preferences, saved information, and other information associated with an online account.

Order and Transaction Information. Products purchased, order history, shipping information, transaction information, returns, refunds, and information necessary to complete or support your purchase.

Payment Information. Payment information necessary to process a transaction. Payments may be processed by third-party payment processors such as Stripe and PayPal, as described below.

Communications. Information you provide when you contact us, submit a customer service request, respond to a survey, participate in a promotion, leave feedback, or otherwise communicate with us.

Marketing Preferences. Information regarding your preferences for receiving promotional emails, text messages, and other communications from us.

Device and Usage Information. Depending on the technologies used on our website, we may automatically collect information such as your IP address, browser type, device type, operating system, pages viewed, referring website, approximate location derived from your IP address, dates and times of visits, and interactions with our website.

Cookie and Similar Technology Information. Information collected through cookies, pixels, web beacons, tags, and similar technologies, as described in the Cookie and Similar Technologies section below.

HOW WE COLLECT INFORMATION

We may collect personal information:

  • directly from you when you place an order, create an account, contact us, subscribe to communications, participate in a promotion, or otherwise provide information to us;
  • automatically when you use our website through cookies and similar technologies; and
  • from service providers and other parties that help us operate our website, process transactions, provide analytics, deliver communications, prevent fraud, or provide other business services.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • process, fulfill, ship, and manage orders;
  • process payments, returns, refunds, and other transactions;
  • create and administer customer accounts;
  • respond to questions, customer service requests, and other communications;
  • send order confirmations, shipping notifications, and other transactional communications;
  • send marketing or promotional communications when permitted by law and consistent with your communication preferences;
  • administer promotions, contests, surveys, or similar activities;
  • personalize and improve our website, products, services, and customer experience;
  • understand how visitors use our website;
  • maintain the security and integrity of our website and systems;
  • detect, investigate, and prevent fraud, misuse, security incidents, and other potentially unlawful activity;
  • comply with applicable laws, regulations, legal processes, and governmental requests;
  • establish, exercise, or defend legal claims; and
  • conduct other legitimate business activities consistent with this Privacy Policy.

HOW WE MAY DISCLOSE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary to operate our business and provide our products and services.

This may include disclosures to service providers that perform services on our behalf, including payment processing, website hosting, order fulfillment, shipping, customer service, email delivery, SMS delivery, analytics, fraud prevention, information technology, and other operational services.

We may also disclose information when reasonably necessary to comply with applicable law, respond to valid legal processes or governmental requests, protect the rights, property, safety, and security of Retro Slime Company or others, investigate fraud or unlawful activity, or establish or defend legal claims.

Personal information may also be involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

The preceding provisions do not permit the sharing, sale, transfer, or disclosure of SMS opt-in consent or mobile telephone information for third-party or affiliate marketing or promotional purposes. The specific protections applicable to SMS information are described below.

SMS / TEXT MESSAGE PRIVACY

When you provide your mobile telephone number to Retro Slime Company and affirmatively opt in to receive text messages, we may use your mobile number to send the types of SMS or text communications for which you provided consent.

Depending on the program for which you enroll, messages may include promotional offers, product announcements, special offers, product information, order-related communications, customer service communications, and other communications from Retro Slime Company.

Consent to Receive Text Messages

By opting in to receive text messages from Retro Slime Company, you consent to receive recurring SMS or text messages at the mobile telephone number you provided. Messages may be sent using automated technology where permitted by law.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Retro Slime Company.

Message Frequency and Charges

Message frequency may vary based on the text messaging program and your interactions with Retro Slime Company.

Message and data rates may apply according to your wireless carrier and mobile service plan. Retro Slime Company does not charge you for receiving our text messages, but your wireless carrier may impose charges.

Opting Out of Text Messages

You may withdraw your consent and opt out of receiving text messages from Retro Slime Company at any time.

You may reply STOP to a text message from us to unsubscribe. We will also honor other reasonable requests that clearly communicate your desire to stop receiving text messages, as required by applicable law.

After you opt out, we may send one final non-promotional text message confirming that your opt-out request has been processed.

Help

For assistance with Retro Slime Company text messages, you may reply HELP to a text message from us or contact Retro Slime Company using the contact information provided in this Privacy Policy.

Mobile Information and SMS Consent Will Not Be Shared for Marketing

Retro Slime Company does not sell, rent, share, transfer, or disclose your mobile telephone number, SMS opt-in information, or SMS consent data to third parties or affiliates for their marketing or promotional purposes.

Your consent to receive SMS or text messages from Retro Slime Company is specific to Retro Slime Company. SMS consent and opt-in information will not be sold, transferred, exchanged, or provided to another business so that the other business can send you marketing or promotional text messages.

We may use service providers solely as necessary to support the technical operation and delivery of our text messaging program. These service providers are not permitted to use your SMS consent or mobile information for their own independent marketing or promotional purposes.

If Retro Slime Company undergoes a business transaction such as a merger, acquisition, or sale, SMS marketing consent will not be treated as transferable consent authorizing another business to send you its own marketing text messages except where permitted by applicable law and where any legally required consent has been obtained.

EMAIL MARKETING

If you elect to receive promotional emails from Retro Slime Company, we may use your email address to send information about products, promotions, special offers, company news, and other marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the email or by following other opt-out instructions we provide.

Unsubscribing from promotional emails will not necessarily prevent us from sending non-promotional communications that are necessary to complete a transaction, respond to your request, administer your account, provide customer service, or communicate other service-related information.

We may use service providers such as Mailchimp to help us manage and deliver email communications.

PAYMENTS

Retro Slime Company may use third-party payment processors, including Stripe and PayPal, to securely process payments.

When you make a payment, payment information may be submitted directly to the applicable payment processor and processed according to that processor's terms, privacy practices, security standards, and legal obligations.

Retro Slime Company may receive transaction-related information from payment processors, such as confirmation that a payment was completed, transaction identifiers, payment status, refund information, and other information necessary to process or administer an order.

Stripe and PayPal maintain their own privacy notices describing how they collect, use, protect, retain, and disclose information. We encourage you to review the privacy notice of the payment provider you choose to use.

COOKIES AND SIMILAR TECHNOLOGIES

What Are Cookies?

Cookies are small files or pieces of information that may be stored on your computer, smartphone, tablet, or other device when you visit a website.

We may use cookies and similar technologies, including pixels, web beacons, tags, and related technologies, to operate our website, remember preferences, understand how customers use our website, improve website functionality, and support analytics and marketing activities.

Some cookies remain only for the duration of your browsing session and are deleted when you close your browser. Other cookies may remain on your device for a longer period or until they expire or are deleted.

Necessary Cookies

Necessary cookies support essential website functions and may be required for features such as:

  • maintaining your shopping session;
  • remembering items in your shopping cart;
  • providing account login functionality;
  • navigating between pages;
  • processing transactions;
  • supporting security and fraud prevention; and
  • maintaining basic website functionality.

Because these cookies are necessary for the website to function, they may not be subject to the same consent choices as optional cookies where permitted by law.

Functional Cookies

Functional cookies help provide enhanced features and remember preferences you have selected.

For example, they may help us remember certain account, display, language, or website preferences so that you do not have to select them each time you visit.

Analytics and Performance Cookies

We may use analytics and performance technologies to understand how visitors interact with our website, identify technical problems, measure website performance, understand which pages are most frequently visited, and improve the customer experience.

We may use services such as Google Analytics for these purposes.

Information collected through analytics technologies may include information about your device, browser, pages visited, interactions with the website, approximate geographic information derived from your IP address, and other usage information.

Marketing Technologies

Where applicable, cookies and similar technologies may also be used to measure the effectiveness of marketing communications, understand interactions with promotional content, or provide more relevant marketing.

Where applicable law requires consent before non-essential cookies or similar tracking technologies are used, we will request consent or provide appropriate choices.

Managing Cookies

Most web browsers allow you to control cookies through browser settings. Depending on your browser, you may be able to block, restrict, or delete cookies.

Disabling certain cookies may affect the functionality of our website, including shopping cart, account, preference, or checkout features.

HOW WE PROTECT YOUR INFORMATION

Retro Slime Company maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no website, electronic communication, internet transmission, or information storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

HOW LONG WE RETAIN PERSONAL INFORMATION

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our products and services, administer transactions and customer relationships, operate our business, and comply with applicable legal and regulatory obligations.

The appropriate retention period may depend on the type of information and the purpose for which it was collected.

Factors we may consider include:

  • how long the information is needed to provide products or services;
  • whether the information is necessary to maintain an account or transaction history;
  • applicable tax, accounting, financial, regulatory, or recordkeeping requirements;
  • fraud prevention, security, and risk-management requirements;
  • contractual obligations;
  • applicable statutes of limitation; and
  • whether the information is relevant to an investigation, dispute, litigation, or other legal proceeding.

When personal information is no longer reasonably necessary for a legitimate business or legal purpose, we may delete, anonymize, or otherwise dispose of it as appropriate and consistent with applicable law.

YOUR PRIVACY RIGHTS

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • request information about the personal information we collect and process;
  • request access to personal information we maintain about you;
  • request correction of inaccurate personal information;
  • request deletion of certain personal information;
  • request a portable copy of certain personal information;
  • object to or restrict certain processing activities;
  • withdraw consent where processing is based on your consent;
  • opt out of certain marketing communications; and
  • exercise other privacy rights available under applicable law.

Certain rights are subject to exceptions and limitations. For example, we may need to retain information to complete transactions, comply with legal obligations, prevent fraud, maintain business records, or establish or defend legal claims.

We may also need to verify your identity before processing certain privacy requests.

You will not be unlawfully discriminated against for exercising privacy rights provided to you under applicable law.

To submit a privacy request, contact Retro Slime Company using the contact information at the end of this Privacy Policy.

ADDITIONAL INFORMATION FOR INDIVIDUALS IN THE EUROPEAN ECONOMIC AREA AND OTHER JURISDICTIONS WITH SIMILAR PRIVACY RIGHTS

Where European data protection laws or similar laws apply, our processing of personal information may rely on one or more legal bases, including:

Performance of a Contract. Processing may be necessary to provide products or services you requested, process an order, or perform our contractual obligations.

Legitimate Interests. We may process information when reasonably necessary for legitimate business interests, such as operating and improving our business, providing customer service, securing our systems, detecting fraud, and understanding how our services are used, provided those interests are not overridden by applicable privacy rights.

Legal Obligations. Processing may be necessary for us to comply with legal, tax, accounting, regulatory, or other obligations.

Consent. Where required, we may process information based on your consent. When consent is the legal basis for processing, you may withdraw that consent for future processing, subject to applicable law.

Depending on applicable law, you may have rights to access, correct, erase, restrict, transfer, or object to the processing of your personal information.

You may also have the right to lodge a complaint with the applicable data protection authority.

CHILDREN'S PRIVACY

Children under the age of 13 should use our website and online store only with the involvement of a parent or legal guardian.

Retro Slime Company does not knowingly collect personal information online directly from children under 13 without obtaining parental consent when such consent is required by applicable law.

If we learn that we have collected personal information from a child in a manner that does not comply with applicable children's privacy requirements, we will take appropriate steps to address the information as required by law.

Parents or legal guardians who believe that a child has provided personal information to us may contact Retro Slime Company using the contact information below.

THIRD-PARTY SERVICES AND LINKS

Our website may contain links to websites, services, or platforms operated by third parties.

This Privacy Policy applies to Retro Slime Company's privacy practices and does not govern the privacy practices of independent third parties. We encourage you to review the applicable privacy notices of third-party websites, payment providers, platforms, and services before providing personal information to them.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business, technology, services, privacy practices, or legal and regulatory requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the policy. Where required by applicable law, we may provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically for updates.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or a request regarding your personal information, you may contact us at:

Retro Slime Company, LLC P.O. Box 472 Dawsonville, GA 30534